Delivery & Shipment

Shipment time is up to 10 days from the time the payment is posted.
Each product purchased in our shop is carefully packed in a carton box and covered with foil.

There are the following delivery possibilities abroad:

  • EU countries courier delivery DHL or UPS– 6,5€ (delivery up to 2-5 days)
  • EU countries courier delivery DHL express – 17€ (delivery up to 1-2 days)

We ship from within the EU. Please note some international (outside EU) orders may be charged customs or import charges upon arrival in the destination country. We are not responsible for these charges.

  • UK courier delivery UPS/DHL economy – 12€ (3-5 days) (If you are ordering from the UK and your order value is above £135, you may be charged with customs duties as mentioned above.)
  • North America courier delivery DHL/UPS – 15€ (delivery up to 1-3 days)
  • North America Polish Post pack delivery – 9€ (delivery up to 7-15 days)
  • Asia courier delivery DHL – 17€ (delivery up to 3 days)
  • Asia Polish Post pack delivery – 9€ (delivery up to 7-15 days)
  • Australia courier delivery DHL/UPS – 25€ (delivery up to 10 days)
  • Other countries – 8€ (Polish Post pack delivery up to 8-18 days)

All of the above estimates refer to business days.

Above the order value of 1000€ shipping in the EU and other countries is free.

Payments

Currently, in our store, we offer the possibility of payment as follows:

  • PayPal payments
  • Dotpay payments
  • Credit card transactions processed through Stripe
  • Bank transfer- transfer directly to Fluff`s mBank bank account.

FLUFF
Szwejka 36, 20-713 Lublin
Taxpayer Identification Number: 712-274-70-63
Bank account number: PL 81 1140 2004 0000 3702 7689 6217
Bank SWIFT code: BREXPLPWMBK
Please indicate the order number in the transfer order.

We issue invoices at the Customer’s request.